People Buy from Who They Know I recently listened to an audio recording on dealing with customer’s resistance to additional work. I figured it would help me whenever that came up and some tips to lessen the chance of that happening in the first place. After 15 minutes of those customer situations, I stopped it. I asked […]
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Auto Schmooze
Auto Schmooze Your customers are not cars. Nor are they dollar signs. They are people. Do you make an effort to make a connection, to learn about them? Here is an example of finding out about a customer. A potential customer in his late 60’s stopped by to check us out. He liked what he heard and […]
A Better Way to Ask
As you read a few articles on networking, you will eventually come across a list of questions to ask during a conversation. Inevitably, one of them will be: “What problems or issues are you facing in your business that I can help you with?” Whoa! Aren’t you implying that they can’t do their own job. […]
Relationships Matter
You’ve probably heard me say: “it’s not the networking, it’s the network”. After you help enough people, a time will come when you need some guidance. It’s the value you get from your network. In this month’s issue of Successful Meetings is an article by the founder of J.D. Power and Associates where he served […]
Hands-On Networking Intensive
After several LACE sessions on Networking, College workshops on Social Networking, posts on tips and techniques for Networking, and seemingly thousands of of questions, I realized most people need a more interactive, hands-on approach to learning what’s important for Networking success. So I designed my new hands-on Networking Intensive workshop. Attendance is limited to a very […]
Speaking from the Heart
Are you giving presentations from your heart? No …really … I don’t mean intending to, I mean LIVING your presentation. Not worrying about how you look or sound. Not worrying about the next perfect phrase that shows how smart you are or how hard you worked on writing it. Or the types of phrases that […]
Is your Audience REALLY Listening? How c...
Who in your audience is listening versus who’s doing? Who in your audience is actually listening? And are they doing something after their listening? Who in your audience is really listening? And are you making judgments about that listening? Or lack of listening? At a recent 4-day seminar on the business of paid speaking, there […]
Who is your audience?
Who is your audience? Think you know them? Have you asked? You might want to check again. A college business-class instructor asked his students to come up with an app for seniors. They talked amongst themselves and decided the perfect app was Bingo. The instructor smiled. He had them go out and actually ask seniors […]
Live! On the Air! Me.
I am so excitged to say that I recently booked an appearance on The Business Experience Show with Host Lisa Caprelli. This Southern California based radio show is broadcast live on AM830 KLAA every Sunday at 6pm. I will be on air January 20th. It also streams live anywhere in the world atAM830.net. My interview will be […]
Are You Networking EVERYWHERE?
Are you networking with everyone EVERYWHERE? Or just waiting for networking events? Or the business convention? Or trade show? Or are you just too busy to ‘network’ at all? I just heard a great success story that started from a random meeting. Actually, two random meetings for the same individual. This current founder of an […]